"All sales are final. Due to the nature of our products, we cannot accept returns or offer refunds once an order has been completed and delivered. Cancellations or modifications must be requested at least 2 days prior to the delivery or pick-up date."

"Our products are made in a kitchen that handles common allergens, including but not limited to nuts, dairy, eggs, soy, and gluten. While we take precautions to prevent cross-contact, we cannot guarantee our products are free of allergens. Please notify us of any allergies at the time of your order."

Thank you for choosing Bakehause! By placing an order with us, you agree to the following terms and conditions:

Order Processing Times

We take great care to prepare your orders with the highest quality and freshness. To ensure we meet your expectations, please adhere to the following processing times:

• 1-3 dozen cupcakes or desserts: Minimum of 2 days' notice.

• 4-12 dozen cupcakes or desserts: Minimum of 3 days' notice.

• 13-20 dozen cupcakes or desserts: Minimum of 5 days' notice.

• More than 20 dozen cupcakes or desserts: Minimum of 10 days' notice.

Orders placed without sufficient notice may be declined or subject to an expedited service fee, which will be communicated at the time of order confirmation.

Order Confirmation

All orders must be confirmed via email or written communication. Bakehause is not responsible for unconfirmed or incomplete orders.

Customer Responsibilities

Customers are responsible for providing accurate order details, including:

• Desired flavors and quantities.

• Delivery or pick-up date and time.

• Delivery address and contact information (if applicable).

Bakehause will not be held liable for errors or delays resulting from incorrect or incomplete information provided by the customer.

Changes to Orders

Changes to your order must be requested via email at least 24 hours prior to the processing deadline outlined above. Bakehause reserves the right to deny changes requested after this period.

Payment and Cancellations

• Full payment is required at the time of order placement.

• Orders canceled at least 48 hours prior to the scheduled pick-up or delivery date may be eligible for a partial refund. Orders canceled with less than 48 hours' notice will not be refunded.

Pickup and Delivery Policy

Orders must be picked up or received at the agreed time. Bakehause is not responsible for items left unclaimed beyond the scheduled pick-up time. Additional delivery attempts may incur extra fees.

Disclaimer

While we strive to meet all custom design requests, slight variations may occur as each product is handmade. Bakehause is not responsible for any damage to products once they are picked up or delivered.

For further questions or concerns, please contact us at info@bakehause.com.

“We respect your privacy. Your information will only be used to process your order and communicate with you regarding your purchase. We do not share your information with third parties."

"Customers are responsible for picking up their orders at the agreed time. Orders not picked up within [2] hours may be disposed of, and no refunds will be provided. For deliveries, please ensure someone is available to receive the order at the specified location and time."

"While we strive to meet your design requests, all products are handmade, and slight variations in appearance may occur."

"Bakehause is not responsible for improper handling, storage, or consumption of products after delivery or pickup. Please REFRIGERATE  cupcakes and desserts as recommended to ensure quality and freshness."

"All images, designs, and content on this website are the property of Bakehause and may not be used, reproduced, or distributed without prior written consent."

For questions or concerns, please contact us at info@bakehause.com. We are happy to assist you!"